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Kanati Inc.'s Filipino Workforce

In order to get ahead in the BPO race, service providers have accepted the fact that one element of a successful enterprise is its people. Here at Kanati Inc., our Filipino workforce gives us advantages over other BPOs in other countries. These advantages include employees that: have the required expertise in a specific field, have English proficient skills, have the necessary exposure to foreign sensibilities, have one of the lowest attrition rates in the BPO industry and are comprised of young and dynamic talents.

Having the Required Expertise in a Specific Field

Here at Kanati Inc., we have employees with the necessary skills, training and experience. We have professionals from different fields like accounting, banking, computer programming, graphic designing, IT engineering, management engineering and SEO practices. We know that skilled professionals handling the assigned workload make a lot of difference.

Having English Proficient Skills

There is no shortage of English proficient professionals at Kanati Inc., which makes it easier for our company to create software and web development for English-language structured web sites. It also makes it easier for our clients to avail of out IT consultancy services.

You see, the Philippines has one of the highest literacy rates in Asia; where English is the medium of instruction in schools. Here, about 81% of the country?s populace can understand, write and speak English; and that 55% of that 81% is considered natural speakers according to ESL or English-as-Second-Language Standards.

Having the Necessary Exposure to Foreign Sensibilities

The Philippines has historical and economic ties with the USA, having been an American protectorate for decades. The country is also a melting pot of cultures, being able to sustain harmonious relations with other countries of the world. The Filipinos in our company then have more than just textbook awareness of the work-related culture, ethics and standards of the world. This makes Filipino professionals at Kanati Inc. adaptable to the business demands and requirements of not just its US-based clients, but those from other countries as well.

Having One of the Lowest Attrition Rates in the BPO Industry

According to many reports, the Philippines has one of the lowest attrition or turnover rates among its employees (9% to 12% annually.) Filipino workers usually stay in one company to accumulate the necessary knowledge and expertise. The longer the workers? stay, the higher their expertise levels become. Here at Kanati Inc., this means that our employees are able to give services with better quality as compared to other BPO-servicing countries.

Are Comprised of Young and Dynamic Talents

Our company has a young and dynamic workforce who is willing to learn and be trained with more advanced IT integration systems. Our pool of talent is also open to new ideas and suggestions, making way for innovative solutions to client needs and requirements. This helps in Kanati Inc.?s growth and competitiveness in the global market; which provides our clients better overall service orientation.

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